The buyer has the right to resign from the contract with polonapolona.com in writing within 14 days after delivery of goods, namely on e-mail email@example.com.
Please fill the return form and attach it to your email to receive an approvement of return from Seller.
Buyer has to send his returning items by regular/registerred post, together with the return form and a copy of the original bill, to the following address:
Koprska 94, 1000 Ljubljana, Slovenia, Europe.
Returned goods must be unused, undamaged, unchanged and in the original packaging.
Buyer covers the return shipping costs.
After the receipt of returned goods, PolonaPolona d.o.o. (in 5 business days) refunds purchase amount, reduced by the initial shipping costs.